Optimised Staff Capacity
Free up time for your front line staff to manage patients faster and more efficiently. MedeServe can help you keep administrative tasks to a minimum. Imagine what your team can do with hours saved when we do your data capturing, querying of medical aid payments, follow-ups on patient liable portions, or payment reconciliations.
We don’t believe that a bureau should only offer one-size-fits-all solutions. That’s why we allow you to choose a tailored services package from our full suite of products and services. No matter what you trust us with, you can be sure of quality delivery – from practice administration to claims management; from credit control to tax and accounting services.
Single Point Of Contact
MedeServe takes total ownership of the service process. We are your single point of access to a world-class practice management system, a leading provider of electronic switching and the expertise of our dedicated staff who liaise with medical aid service providers and patients on your behalf.
As a division of Altron, MedeServe is committed to providing every client with excellent and personalised service. We want you to consider us as a business partner and not just a service provider. We take pride in ensuring that you deal with a single staff member and not just a faceless voice in a call centre.
The dedicated staff members on your account understand the nuances of your business. They ensure that all claims conform to funder requirements to expedite the payment process. We employ the best staff so that your claims are processed and paid in the shortest time possible.
By improving your administrative efficiencies, we can help you decrease bad debt and improve cash flow.